Assistant Manager (Guest Services) 5 Days work, $3,300 Luxury Hotel

Join a distinguished luxury hospitality brand in Singapore as an Assistant Manager, playing a key role in delivering seamless daily operations. This role offers the opportunity to be part of a high-performing team in a prestigious environment, delivering exceptional guest experiences and upholding world-class service standards. Depending on your experience, you may be placed in Front of House (Guest Services) or Back of House operations.

Who We’re Looking For

• Singaporeans only

• Minimum 2 years of supervisory experience in hospitality

• Hands-on experience with OPERA Cloud PMS and related systems (e.g. PABX)

• Strong understanding of hotel operations (Front Office, Concierge, Bell Services, Valet, or relevant BOH functions)

• Diploma/Degree in Hospitality Management or related field preferred

• Strong communication skills in English (additional languages are a plus)

• A proactive leader with a passion for delivering excellent guest experiences

What You’ll Be Doing

• Oversee daily operations and ensure smooth service delivery across departments

• Plan and manage manpower deployment during daily operations, peak periods, and events

• Coordinate guest arrivals, departures, and movements to ensure seamless experiences

• Work closely with event teams and stakeholders to manage group bookings, luggage handling, and logistics

• Prepare and review staff rosters to ensure operational efficiency and cost control

• Handle VIP guests personally, ensuring all arrangements and preferences are executed flawlessly

• Be present during peak hours to manage guest flow and resolve operational challenges

• Respond effectively to emergencies, ensuring safety of guests and staff

• Lead, train, and motivate team members through coaching and performance management

Salary & Benefits

• 5 days work week, rotating shift

• Monthly salary: From $3,300

• Comprehensive benefits package including medical coverage, AWS and variable bonus, birthday leave, staff discounts across Accor hotels, flexible benefits, with uniform and meals provided.

• Opportunity to work in a dynamic hospitality environment

• Career progression and development opportunities

Hey Rocket Pte. Ltd. (EA 21C0816)
Angel Chia (R25126511)