Center Manager (Hawker Division)

Centre Manager – Yishun Park Hawker Centre

We are seeking an experienced and dynamic Centre Manager to lead the operations of Yishun Park Hawker Centre. This is a key leadership role responsible for ensuring operational excellence, tenant satisfaction, centre profitability, and community engagement.

As part of our growth and expansion plans, we are looking for a capable individual who can lead a team, manage stakeholder relationships, and drive the centre's performance while maintaining the highest standards of cleanliness, safety, and customer experience.

Key Responsibilities

·      Lead and oversee all aspects of the hawker centre's daily operations.

·      Manage and supervise the operations team to ensure smooth and efficient centre management.

·      Build and maintain strong relationships withstall tenants, ensuring a positive and collaborative working environment.

·      Ensure compliance with all regulatoryrequirements, tenancy agreements, company policies, and operational SOPs.

·      Develop and implement operational strategies toimprove efficiency, customer satisfaction, and centre performance.

·      Oversee centre cleanliness, facilities management, security, and preventive maintenance programs.

·      Liaise with government agencies, landlords, contractors, consultants, and service providers.

·      Handle tenant onboarding, tenancy matters, renewals, and operational issues.

·      Plan and execute marketing, promotional, and community engagement initiatives to increase footfall and tenant sales.

·      Monitor budgets, operating costs, and financial performance to achieve business objectives.

·      Prepare reports, presentations, and management updates.

·      Drive KPI achievement and continuous improvement initiatives across the centre.

Requirements

·      Diploma or Degree in Business, Hospitality, Property Management, Facilities Management, or related disciplines.

·      Minimum 3–5 years of management experience in hawker centres, food courts, retail malls, commercial properties, hospitality, or related operations.

·      Strong experience in tenant management and stakeholder engagement.

·      Good understanding of regulatory compliance ,facilities management, and operational controls.

·      Proven leadership skills with the ability to motivate and manage teams effectively.

·      Excellent communication, negotiation, and conflict-resolution skills.

·      Resourceful, commercially minded, and results-driven.

·      Comfortable working on-site and handling operational matters when required.

Why Join Us?

·       Stable and growing company

·       Career advancement opportunities during expansion phase

·       Dynamic and community-focused work environment

·       Opportunity to work with government agencies and industry partner

·       Be part of shaping one of Singapore's vibrant hawker centres

If you are a strong leader who enjoys operations, people management, and creating vibrant community spaces, we invite you to be part of our growing team.

Apply now and take the lead in shaping the future of Yishun Park Hawker Centre.