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Customer Service cum Operations Executive (Inbound Travel)

salary Salary :

$2,500 - 3,000 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.

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Job Description - Customer Service cum Operations Executive (Inbound Travel)

Company Overview

LUXURY TOURS & TRAVEL PTE LTD is a Singapore-based inbound travel agency delivering seamless travel experiences and transport coordination for visitors worldwide.

Job Summary

Support customer service and transport operations in a fast-paced inbound travel agency to ensure smooth and timely travel experiences for visitors.

What You’ll Do

  • Assist customers by responding to tour enquiries and processing bookings accurately
  • Coordinate transport arrangements including drivers, coaches, airport transfers, and daily tour schedules to ensure timely service
  • Liaise with transport partners, suppliers, and service providers to maintain effective communication and service quality
  • Prepare detailed itineraries, schedules, and daily operation plans to support smooth tour execution
  • Monitor transport timing actively to ensure punctual pick-ups and transfers
  • Manage last-minute changes, delays, or operational issues promptly to minimize disruptions
  • Provide hotline support during operational hours to resolve urgent transport and tour matters
  • Execute daily tour operations efficiently to deliver seamless travel experiences

Preferred competencies and qualifications

  • Basic knowledge of Microsoft Office applications
  • Experience in travel, logistics, or hospitality industries is advantageous but not required

Working Schedule

  • On shift work (Day)
  • Required to work on weekends and Public Holidays on a roster basis

Why Join Us

  • Gain hands-on experience in travel and tourism operations
  • Exposure to real-time transport and tour coordination
  • Work in a dynamic, multicultural environment
  • Opportunities for career growth in tourism operations
  • Supportive team culture
Original job Customer Service cum Operations Executive (Inbound Travel) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

LUXURY TOURS & TRAVEL PTE LTD

LUXURY TOURS & TRAVEL PTE LTD

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