Duty Manager

Salary :

$3,000 - 4,000 monthly

Company : TYRWHITT HOSPITALITY PTE. LTD.

Job Type : Full Time

176 Tyrwhitt Road Arton Hotel 207576

Number of Applicants

000+

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Job Description - Duty Manager

Guest Services: Address guest complaints, resolve escalations, and ensure smooth check-in and check-out experiences
Staff Supervision: Monitor staff performance, attendance, and productivity; assign duties to department heads and frontline employees
Department Coordination: Oversee multiple departments including Front Office, Housekeeping, Food & Beverage, and Engineering to maintain seamless operations.
Operational Management: Implement policies, monitor compliance with safety, hygiene, and fire regulations, and handle emergencies such as accidents or power outages
Reporting: Maintain daily shift reports, record incidents, and escalate critical issues to senior management
Decision-Making: Approve minor expenditures or guest requests within delegated authority and make operational decisions during the shift
Training and Coaching: Guide and mentor staff to uphold service standards and operational procedures

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About the Company

TYRWHITT HOSPITALITY PTE. LTD.

Located right in the heart of burgeoning enclave that is Lavender, the Arton Boutique Hotel is set to welcome visitors with the best of the old world cocooned by the comfort of the new. Expect modern luxuries and an elevated boutique hotel experience as you set foot into your home away from home. De...

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