MIS Technician/Senior Technician, Convention Services

Job Summary

The MIS Service Technician is responsible for the installation of network cables, devices and network equipment as well as managing digital signage content for events, conferences, and exhibitions in the property. Responsible for provision telecommunication services to retail units in the retail space. Required to maintain the integrity of all networking equipment and inventory. The contact point for users of MIS services who are experiencing issues and to provide appropriate solutions to them.

Job Responsibilities

• Support in the installation of network cables, devices, and other network equipment.
• Provide PC support and set up connection to the network.
• Perform standby duties during events / conferences / exhibitions show days.
• Troubleshoot PC, network, and cabling issues.
• Perform regular maintenance on network equipment, digital signage and inventory.

Job Requirements

Education & Certification
• NITEC in Electronics, Computer Networking and Communications / Infocomm Technology or Higher NITEC in IT Systems and Networks

Experience
• PC support, network equipment and network cabling support
• Basic audio/visual knowledge

Other Prerequisites
• Willing to work on shift.
• Able to work at heights.
• Able to work effectively in a team environment and with an emphasis on customer service.
• Knowledge of TCP/IP, DHCP and DNS
• Knowledge and use of Microsoft suite of products
• Ensure all MIS working practices adhere to Workplace Safety and Health requirements.