Job Description - Reservations Associate

Job Highlights

  • Career Development Opportunities
  • Duty Meals and Flexible benefits
  • Complimentary Room Nights 
  • Discounted Room and Dining Rates

We are looking for a Reservations Associate

A Reservations Associate is responsible in managing the reservations process and operation in the property, providing the most efficient and courteous hotel reservations service to deliver quality guest services and meet financial targets for the property.

He/She also ensures to adhere to policies and procedures implemented by the property, and to undertake and deliver on any other duties and responsibilities as required by the Management.

As a Reservations Associate, we rely on you to:

  • Provide support to guests on reservations and other related inquiries
  • Work with other departments and deliver best-fit solutions for our guests
  • Increase guest loyalty by delivering value-added service to our guests
  • Contribute to maximizing business opportunities for the hotel

We are looking for someone who:

  • Diploma or Bachelor’s degree in Hotel Management, Business Administration, or related field preferred
  • Has a passion for hospitality industry
  • Possess good written and verbal communication skills.
  • Creative and detail minded.
  • High levels of flexibility, adaptability to changes

If you are the right person, what are you waiting for? Click the APPLY button now!

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About the Company

JEN SINGAPORE TANGLIN BY SHANGRI-LA

Hotel Jen Tanglin Singapore was rebranded by Shangri-La Hotel and Resorts in September 2014. The Hotel is well situated in the Orchard Road retail district and connected to Tanglin Mall where shops, cafes, restaurants, supermarkets, and a pharmacy are within easy reach. The Hotel provides compliment...

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