Senior Airline Account Manager

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

• Be responsible for executing the airline commercial strategy in line with our ambition’s flight growth plans

• Lead and negotiate global, regional, and local commercial agreements with airline partners to drive commercial performance

• Build and maintain strong relationships with airlines, industry stakeholders, and partners; represent Trip.com at industry events

• Analyze complex data to identify revenue growth and market share opportunities within the flights business

• Monitor competitive landscapes and develop proactive commercial and sales initiatives

• Establish and grow strategic partnerships to support innovative commercial opportunities

• Collaborate closely with internal teams including Marketing, Flight Product, Revenue Management, and Operations across the region
  

What you'll Need to Succeed

• Bachelor’s degree or above, with at least 8 years’ commercial experience within an Airline, OTA, Agency, or GDS environment

• Experience managing key accounts and delivering sustained revenue growth

• Strong commercial mindset with demonstrated experience leading and closing complex negotiations

• Results-oriented, able to manage multiple priorities and meet tight deadlines

• Excellent communication and presentation skills

• Willingness to travel based on business requirements
  

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise

• We encourage flexible work arrangement

• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events
  

Have a good trip, and see you soon!