TOUR CONSULTANT

Job Scope:

1) Handle enquiries via phone, email or walk-ins

2) Daily report submission e.g meals order, trips, etc

3) Resolve complaints, delays, cancellations or booking issues

4) Provide pre-and post-trip support

5) Promote travel packages, add-ons (insurance, tours, upgrades)

6) Bookings operational matter (e.g email hotelier/supplier for booking confirmation)

7) WatsApp coach details for departure

8) Participation in all events that engaged by company

9) Check in passengers

10) Shift work

Key Skills Requirement:

1) Strong communication & interpersonal skills

2) Problem-solving & patience (especially with complaints)

3) Attention to detail (booking accuracy is critical)

4) Sales mindset

Number of Candidates Required : 2

Address : 61 UBI ROAD, #01-18 OXLEY BIZHUB SINGAPORE 408727