Senior Guest Relations Officer

Salary :

$2,100 - 2,500 monthly

Company : HARBOUR VILLE PTE. LTD.

Job Type : Full Time

Orchard 0Xc001Eeaf00

Number of Applicants

:

000+

Apply Now

Job Description - Senior Guest Relations Officer

Job Description

Review arrival/departure guest lists
Attend to special guests (e.g. VIPs) and answer their inquiries
Provide information about amenities, area and venues and promote services
Anticipate guest needs and build rapport with guests
Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages, restaurant reservation, booking of tickets, etc)
Address customer complaints and escalate to Guest Relations Manager when needed
Taking and checking reservations
Replying emails regarding reservations

Job Requirement

1 year experience needed.
Require to be customer service oritented indviduals.
Able to work shifts and weekends.
At least N Level certificate

Original job Senior Guest Relations Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Apply Now

No CV Required

Fast Interview via Chat

Share this job with your friends

About the Company

HARBOUR VILLE PTE. LTD.

Harbour Ville Hotel Singapore, is a boutique hotel ideal for travellers seeking budget-friendly accommodation. Within close proximity are various attractions, such as the Universal Studios Singapore (USS), Sentosa, Chinatown, Southern Ridges and Mount Faber. Harbour Ville Hotel offers 100 tasteful...