Assistant Human Resource Manager

Job Summary

The Assistant Human Resource Manager is responsible for the overall control and management of the Human Resource functions of the Club. The role formulates and implements programmes and procedures relating to recruitment, manpower planning, staff development and training, performance management, payroll administration, employee benefits, HR policies, and compliance with Singapore labour laws and regulations.

Key Responsibilities

1. Plan, organise, and control the activities of the Human Resource Department to meet the manpower requirements and HR objectives of the Club.
2. Review, formalise, and implement HR policies and procedures, as well as formulate new policies to support organisational needs.
3. Conduct job evaluations and maintain proper documentation of job descriptions, compensation structures, benefits packages, and salary scales for all staff positions.
4. Define and develop career progression pathways for key positions within the organisation.
5. Review and update the Employee Handbook periodically.
6. Administer staff welfare programmes, performance recognition, and service award schemes.
7. Maintain and ensure accuracy of computerised personnel and payroll records.
8. Work closely with Department Heads to review establishment positions, determine optimum staffing levels, ensure effective manpower deployment, oversee recruitment, payroll administration, disciplinary matters, and compliance with the Employment Act and statutory requirements.
9. Attend HR Sub-Committee and related meetings, prepare minutes, follow up on matters arising, and participate in HR-related projects undertaken by the Club.
10. Initiate and coordinate annual performance appraisal exercises, staff reviews, counselling sessions, orientation programmes, and exit interviews to enhance teamwork and productivity.
11. Manage staff insurance matters including Hospitalisation & Surgical Insurance, Outpatient Medical Insurance, Work Injury Compensation Insurance, SATA, and other employee-related insurance schemes.
12. Conduct periodic reviews of staff salaries, fringe benefits, and compensation packages.
13. Handle union negotiations and manage industrial relations matters where applicable.
14. Supervise, train, and guide HR staff to improve departmental efficiency, teamwork, productivity, and proficiency.
15. Identify organisational training needs and coordinate relevant training and development programmes.
16. Prepare and monitor the annual manpower budget.
17. Liaise with government agencies and external parties on HR-related matters effectively and efficiently.
18. Ensure timely preparation and submission of reports, government surveys, and statistical returns.
19. Undertake any other duties or projects assigned by Management from time to time.

Required Competencies

• Diploma or Degree in Human Resources, Business Administration, or related field
• Minimum 3–5 years of relevant HR experience, preferably in the hospitality or F&B industry
• Good knowledge of Singapore employment laws and HR practices
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Outlook) and HR systems
• Self-motivated and resourceful with the ability to work independently
• Possess strong leadership qualities
• Strong organisational, interpersonal, negotiation, and project management skills
• Excellent communication, written, and presentation skills
• Possess initiative with the ability to prioritise and multitask effectively
• Meticulous with strong attention to detail
• Candidates who are able to commence work immediately will have an added advantage

Preferred Competencies

• Experience in the F&B, hospitality, or service industry environment
• Familiarity with payroll systems such as Timesoft or similar HRIS platforms
• Exposure to Work Pass administration including S Pass and Work Permit processes