HR Administrator Team Lead [Stat Board]

PERSOL Outsourcing partnering our Client, a leading name in innovation process and we are looking for talents to be a part of the team!

Job Responsibilities

• Oversee daily team operations to ensure smooth workflow

• Provide on-the-job training and mentorship to new team members

• Manage escalated complex issues and resolve them efficiently, provide documentation, implementation, and case resolution in tracking list

• Propose and implement process improvements to enhance operational efficiency

• Provide and manage operational support across different functions as needed

• Conduct verification and checks on operation work, including second-level verification, ensuring timely completion of tasks

• Monitor shared mailboxes to ensure team responses meet client KPIs and deadlines

• Prepare monthly KPI report and quarterly internal audit

• Attend client meetings to understand their needs, provide updates and address concerns

• Maintenance and co-development of SOPs

• Any other ad-hoc matters
  

Job Requirement

• Diploma in Finance, Human Resources, Business or relevant discipline

• Min 5 years of supervisory experience

• Tech-savvy with good proficiency in Microsoft Office and technology tools (Note: Excel skills such as vlookup and pivot tables are important)

• Experience with SAP or other leading HR Systems preferably

• A good team player, possess a cheerful personality and a positive attitude

• Meticulous with details, good communication and interpersonal skills

• Strong aptitude to learn quickly, pick up new skills and adaptable

• Able to multitask and handle high volume of work

• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location

• Monday to Thursday, 8.30am to 6.00pm (1-hour break)

• Friday, 8.30am to 5.30pm (1-hour break)

• One North MRT Station

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R21100082 | EA Personnel Name: Mavis Goh En Qi