HR & Crewing Manager

Job Title: HR & Crewing Manager

Location: Singapore

Department: Human Resources / Operations

Reporting To: Head of HR

Job Summary

We are seeking a proactive, organized, and detail-oriented HR & Crewing Manager to support the full spectrum of Human Resources, crew administration, and office operations. This role is responsible for managing employee and crew lifecycle activities, recruitment, work pass administration, regulatory compliance, and crew mobilisation while ensuring efficient HR operations and adherence to Singapore employment and maritime regulations.

Key Responsibilities

Human Resources

• Manage the full recruitment lifecycle, including job postings, candidate sourcing, screening, interview coordination, offer administration, onboarding, and pre-employment documentation.
• Lead employee onboarding and offboarding processes, ensuring timely completion of employment documentation and system updates.
• Administer work pass applications, renewals, cancellations, and related workforce documentation via MOM (WPOL, MyMOMPortal) for corporate and crew employees.
• Maintain accurate employee records, employment contracts, HR documentation, leave records, payroll inputs, claims, and HR databases.
• Serve as the primary point of contact for employees and crew on HR policies, procedures, benefits, and day-to-day HR enquiries.
• Support payroll administration by preparing payroll inputs, attendance, leave, claims, and other employee-related records.
• Coordinate HR projects, employee communications, engagement activities, and other HR operational initiatives as assigned.

Crewing & Operations Administration

• Coordinate crew mobilisation activities, including sign-on/sign-off arrangements, flight / Ferry bookings, accommodation, transportation, and workforce logistics.
• Manage crew documentation, regulatory submissions, and workforce administration to ensure timely deployment of crew.
• Coordinate manning administration, including licence applications, renewals, crew movements, and related documentation.
• Track and monitor the validity of work passes, landing passes, medical certificates, licences, and other mandatory crew documentation.
• Maintain accurate operational trackers and documentation for audit readiness and regulatory compliance.

Compliance & Stakeholder Management

• Ensure compliance with MOM, ICA, MPA, and other applicable employment and maritime regulations.
• Liaise with government agencies, statutory authorities, external vendors, and stakeholders on employment, immigration, workforce, and regulatory matters.
• Prepare and maintain documentation required for audits, inspections, and compliance reviews.
• Support continuous improvement of HR and crewing processes to enhance operational efficiency and regulatory compliance.

Administrative Support

• Maintain proper filing and record management for HR, crewing, and operational documentation.
• Provide general administrative support to the HR and Operations departments.
• Perform any other duties and projects assigned by Management from time to time.

Requirements

• Diploma or Degree in Human Resource Management, Business Administration, or a related discipline.
• Minimum 2 years of HR, crewing, or administrative experience, preferably in the maritime or shipping industry.
• Familiarity with Singapore employment regulations and work pass administration.
• Knowledge of MOM, ICA, and MPA processes is an advantage.
• Strong organizational, communication, and coordination skills with the ability to manage multiple priorities.
• Proficient in Microsoft Office applications and HR systems.
• Meticulous, resourceful, and able to work independently in a fast-paced environment.