HR Manager [NGO/Social Service] [0580]

Working days: 5 days
Location: East
Salary Range: $4,800 - $5,500

Job Summary

The HR Manager is responsible for implementing and managing HR strategies, policies,and initiatives to support organisational objectives. The role overseesfull-spectrum HR functions including recruitment, onboarding, compensation& benefits, learning & development, performance management, employeerelations, HR systems, and organisation development initiatives.

HR Planning & Policies

• Implement and review HR policies, processes, and initiatives aligned with organisational goals.
• Ensure HR policies are maintained and compliant with employment regulations and organisational requirements.
• Partner with management and departments to support workforce needs and HR initiatives.

Recruitment, Onboarding& Offboarding

• Manage end-to-end recruitment activities including sourcing, selection, and onboarding.
• Ensure recruitment processes comply with fair employment practices and organisational guidelines.
• Review and maintain job descriptions and manpower requirements.
• Oversee employee offboarding processes including voluntary resignation, involuntary separation, and retirement.
• Conduct and analyse exit interviews to identify trends and support employee retention initiatives.

Compensation &Benefits

• Conduct salary reviews, bonus exercises, and compensation benchmarking against NCSS salary guidelines or relevant market benchmarks to ensure competitiveness.
• Develop and maintain rewards and benefits programmes, including monetary and non-monetary initiatives, to enhance employee engagement, motivation, and retention.
• Review and recommend improvements to compensation and benefits practices in line with organisational objectives.

Learning & Development

• Develop and implement L&D frameworks, competency assessments, and career development plans aligned with organisational goals.
• Support employee growth and progression through structured learning and development initiatives.
• Manage training and development programmes across different employee levels, including individual contributors, management teams, and high-potential employees.
• Conduct HR-related training sessions, sharing sessions, and development programmes.

Performance Management

• Manage performance management processes including appraisal cycles, feedback discussions, calibration, and performance improvement initiatives.
• Support managers in employee performance management and development planning.

Employee Relations &Engagement

• Handle employee relations matters including grievances, disciplinary cases, and workplace concerns.
• Support employee engagement initiatives such as staff activities, sharing sessions, town halls, and organisational events.
• Promote a positive, respectful, and productive workplace culture.
• Ensure compliance with employment laws, workplace safety requirements, and organisational standards.

HR Systems & Process Improvement

• Review, evaluate, and improve HR processes, workflows, and systems to enhance efficiency and effectiveness.
• Identify opportunities for HR process improvements and implement best practices.
• Support HRIS implementation, optimisation, and utilisation.
• Maintain accurate employee records, HR documentation, and HR reporting.

Requirements

• Bachelor’s Degree in Human Resources, Business Administration, or related discipline.
• Minimum 5 years of relevant HR experience, preferably with HR Generalist exposure.
• Minimum 3 years of supervisory experience
• Familiarity with social service sector practices, NCSS salary guidelines, funding frameworks, and relevant MSF requirements will be advantageous

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580