Senior HR Operations System Solution Specialist/Manager

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8,CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people

We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together,the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job highlights

Positive team atmosphere, 100+ mil users, Industry experts

About the Team

The HR Operations team endeavour to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We are dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.

Responsibilities

• Lead the strategy, governance, and optimization of HR Operations systems across the employee lifecycle, including onboarding, probation, job changes, offboarding, leave and attendance management, and contingent workforce administration.

• Partner with regional HR Operations leaders and business stakeholders to identify operational pain points, assess current-state capabilities, and define scalable system roadmaps and long-term technology strategies that enhance efficiency, compliance, and employee experience.

• Drive cross-functional collaboration with Product, Engineering, HRIS, and global HR teams to design, prioritize, and implement system enhancements, process improvements, and transformation initiatives across the APAC region.

• Serve as the APAC HR Operations Systems Lead and key regional stakeholder, providing strategic oversight of system performance, governance, issue resolution, and change management while ensuring alignment with global standards and business objectives.

• Champion continuous improvement through data-driven insights, process standardization, automation opportunities, and system innovation to support organizational growth and operational excellence.

Minimum Qualifications

1. Over 8 years of work experience, with both experience as a HR system product manager and HRIS implementation.
2. Holds a Bachelor's degree in Engineering, Information Systems, Technology, or a related discipline.
3. Professional working proficiency in English and Mandarin for daily collaboration with global teams, as this role will require regular cross regional alignment with project teams based in China.
4. Served as a project owner and was responsible for the implementation of cross-border HR system projects in large multinational corporations.
5. Familiarity with HR operations business processes, and prior systematic implementation experience in all the following areas: employee lifecycle management, payroll, benefits, leave and attendance, and assignment management.
6. A minimum of 3 years of experience working internally at a large global tech company is required.

Preferred Qualifications

1. Participated in the operation of industry-leading human resources systems such as Workday
2. Full stack project management capability: ability to align HR product, business operations and engineering teams, and drive delivery through high complexity, high ambiguity environments.