Manager

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Resonance, Ingenuity and Stronger Together.

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

The Manager, CEO Office plays a key role in supporting the execution of the CEO strategic priorities and enterprise-wide initiatives. Serving as a central coordinator across functions, services and stakeholders, the role executes plans, facilitates cross-functional collaboration, and drives organisation-wide projects from concept to implementation.

The Manager is expected to be resourceful, provide research, data and information gathering, think beyond conventional approaches, identify opportunities for innovation and mobilise diverse stakeholders to achieve CEO strategic priorities and organisational outcomes.

On a day-to-day basis, this role ensures the CEO Office is well run and owns the board management role with CEO and Principal Secretary (PS) to CEO. This includes CEO office calendar of events/ schedules, logistics, board meeting management. The role also serves as a crucial bridge - managing internal (employees, Board management etc) and external (government bodies, funders etc) stakeholders curating strategic internal and external engagements and ensuring rigorous follow-through on key executive decisions.

Job Responsibilities

Planning & CEO Priorities

• Support the planning, coordination and execution of CEO strategic priorities and special projects.
• Support PS to drive organisation-wide initiatives and workstreams, ensuring alignment across departments and service pillars.
• Facilitate the curation and development and monitoring of annual workplans, strategic priorities and key organisational deliverables.
• Conduct environmental scanning and research on emerging trends, opportunities and challenges relevant to the organisation and sector.
• Prepare strategic papers, briefing notes, presentations, discussion materials and recommendations to support executive decision-making.
• Track progress of strategic initiatives and ensure timely follow-up on action items and deliverables.
• Coordinate organisation-wide communications and change initiatives arising from CEO priorities.
• Support CEO engagements, annual work plans, roundtable discussions, townhalls and strategic dialogues.

Service Integration & Special Projects

• To support PS in coordinating and mobilising cross-functional teams to deliver organisation-wide initiatives and projects to improve client outcomes and service delivery.
• Support the design, implementation and review of service integration initiatives and organisational improvement projects.
• Facilitate problem-solving discussions and stakeholder alignment on organisational matters.
• Map and streamline processes to improve operational efficiency and collaboration across teams.
• Coordination of partnership management, including assisting CEO to build strong working relationships with internal and external stakeholders to advance organisational priorities.
• Support strategic partnerships and collaborative projects involving community, corporate and government stakeholders.

Executive Governance & Board Relations

• Manage sensitive communications and curate strategic touchpoints between the CEO and Board Members, leadership team, staff members etc.
• Maintain and archive key corporate records, governance policies and leadership meeting documentation for audit and reference purposes.
• Support Board management by assisting CEO and PS in shaping Board agendas
• Ensure board meetings are well prepared, taking minutes and follow up on actions required
• Work with the board secretariat to close all documentation and verifying compliance with regulatory bodies
• Plan and manage communication of changes (eg: contact list) with governing bodies

Other Duties

• Ensure CEO Office is well run, managing schedules and priorities
• Provide admin and operational support to CEO and PS
• Undertake additional responsibilities as assigned by leadership to support strategic priorities

Bachelor's degree from an accredited tertiary institution

Relevant Experience

• 3 - 5 years of relevant experience in project management, corporate or event planning, governance, consulting or related functions.
• Experience coordinating organisation-wide projects involving multiple stakeholders.
• Experience supporting senior leadership and governance processes is advantageous

Competencies

• Thinker with good analytical and problem-solving skills.
• Able to connect ideas, people and initiatives across different functions.
• Strong project management and stakeholder management capabilities.
• Comfortable working in ambiguity and driving outcomes independently.
• Creative and innovative mindset; willing to challenge existing practices and explore new approaches.
• Excellent writing, presentation and communication skills.
• Strong organisational skills with attention to detail.
• Ability to influence and collaborate with stakeholders across different levels of the organisation
• Committed and can-do attitude
• Team and collaborative player

*Only shortlisted candidates will be notified.