Airfreight Export Operations

Company Overview

LOGWIN AIR + OCEAN SINGAPORE PTE. LTD.

Job Summary

Coordinate daily logistics operations by managing airline bookings, shipment documentation, customer inquiries, billing, and vendor invoice verification to ensure smooth export processes and accurate job costing.

Responsibilities

• Coordinate daily operations with clients and internal teams to ensure timely shipment processing and issue resolution
• Manage airline bookings and complete related procedures to secure cargo space and schedules
• Track daily shipment orders and prepare comprehensive export documentation to meet regulatory and client requirements
• Respond to customer inquiries and quotations, communicate with agents, and provide effective solutions to service issues
• Send Pre-Alert notifications to destination offices and agents to facilitate shipment tracking and readiness
• Print House Air Waybills (HAWB), manifests, and Master Air Waybills (MAWB) for airline submission to ensure accurate cargo documentation
• Prepare billing for local deliveries and verify vendor invoices to maintain accurate financial records
• Issue invoices to customers and agents promptly to support timely payment processing
• Review job costing for each shipment file to ensure profitability and prevent financial loss
• Scan and file documents into Kendox Archive to maintain organized and accessible records
• Perform additional tasks as assigned by management to support operational efficiency