BILLING SUPERVISOR

Company Overview

DPH LOGISTICS specializes in logistics services, focusing on efficient and compliant billing operations to support client satisfaction and business continuity.

Job Summary

Lead and manage billing operations by overseeing a team of billing specialists to ensure accurate invoicing, process efficiency, and regulatory compliance while maintaining strong client and stakeholder communication.

Responsibilities

• Lead and manage a team of billing specialists to deliver accurate and timely billing operations that meet client and regulatory requirements
• Review and approve billing reports and invoices to ensure accuracy and completeness before client delivery
• Develop and implement billing procedures that enhance process efficiency and ensure compliance with applicable regulations
• Resolve billing and payment issues promptly to maintain client satisfaction and uninterrupted operational flow
• Maintain comprehensive and accurate records of all billing activities and transactions for audit and reporting purposes
• Communicate effectively with clients, stakeholders, and internal departments to address and resolve billing concerns and improve service quality

Preferred competencies and qualifications

• Demonstrated experience managing billing in a fast-paced, high-volume environment
• Proven ability to collaborate with clients and stakeholders across organizational levels to achieve billing objectives
• Bachelor’s degree in finance, accounting, or a related field
• Minimum of 3 years of experience in billing or related functions
• Proficiency in Microsoft Office and billing software applications to support billing operations
• Strong organizational and leadership skills demonstrated through effective team management
• Effective communication and interpersonal skills applied in client and team interactions
• Detail-oriented approach with analytical and problem-solving skills to ensure billing accuracy
• Ability to work independently and collaboratively within a team environment