Client Solutions Executive (Logistics Coordinator))

Company Overview

SIGMA CONTAINER LINE PTE LTD is a freight forwarding firm specializing in container trucking, transportation services and door to door freight services

Job Summary

You will manage client communications and coordinate with internal and external parties to ensure accurate shipping documentation and smooth delivery of shipments.

Responsibilities

• Serve as the primary liaison for client communication to address inquiries and provide updates
• Communicate and coordinate effectively with internal teams and external partners to support shipment processes
• Prepare and handle shipping documents such as delivery orders, bills of lading, arrival notices, and tax invoices accurately
• Complete customs import permit declarations to comply with regulatory requirements
• Coordinate with overseas agents, customers, haulers, and warehouses to ensure timely and smooth shipment delivery
• Act as the contact point for site personnel, customers, and vendors to resolve delivery issues and maintain workflow
• Perform pick and pack for client