A

CUSTOMER SERVICE

salary Salary :

$2,400 - 3,000 monthly

icon building Company : ASL GLOBAL PTE. LTD.
icon briefcase Job Type : Full Time
icon geo-alt 31 International Business Park 609921

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.

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Job Description - CUSTOMER SERVICE

  • Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
  • Input export job reference.
  • Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
  • Keep Sales Personnel about their bookings.
  • Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
  • After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
  • Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
  • Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
  • Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
  • Verify vendor’s invoice and close files.
  • Other ad-hoc duties as assigned by the supervisor
Original job CUSTOMER SERVICE posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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