Customer Service Executive (Freight Forwarding)

•       In Charge of Import/Export Documentation & Procesing
•       Shipping documentation (Import/LC/ documentation/ Bill of Lading )
•       Provide customer support for shipments and send pre-alerts and invoicing. Provide after-sales support and following up with client till the whole transaction is completed.
•       Handling customer enquiries or complaints
•       Send all necessary information and documentation to clients / agents / sea companies / forwarders / warehouse accurately and on a timely basis
•       Liaise with agents and shipping companies on cargo status.
•       Knowledge in LCL Cargo Consolidation.
•       Other ad-hoc duties if required

Requirements

• Minimum GCE N or O level
• Responsible, positive attitude, be able to work independently and as a team player
• Preferably with Logistics/ Shipping / Freight Forwarding Experience