Deputy General Manager, Trade

RESPONSIBILITIES

• Launch shipping programs with corporate clients, ensuring strong client participation across all categories and outperforming competitors on key commercial metrics.
• Evaluate the viability of new service offerings, develop forecasts, and lead the planning and execution of service rollouts.
• Manage business engagement activities by tracking project progress, identifying gaps, handling escalations, and ensuring alignment with business stakeholders.
• Develop and implement sustainable growth strategies to retain existing business and capture new market opportunities.
• Oversee pricing strategies and space allocations to maximize vessel utilization and enhance overall trade performance.
• Collaborate with the team to develop and execute business and marketing plans related to service structures and physical logistics flows.
• Coordinate with agency partners to handle service rate inquiries and ensure consistency in pricing communications.
• Generate trade management reports, including competitive analysis, performance metrics (volume, revenue, shipment data), and market intelligence insights.
• Provide accurate and timely market updates, including demand forecasts and trends, to support informed decision-making.
• Other duties/ad-hoc tasks as assigned.

REQUIREMENTS

• Bachelor Degree in Maritime Studies or any related fields of study.
• Minimum 10 years of experience in a liner shipping company, experience in pricing and space allocation, familiar with AEM trade.
• In-depth understanding and hands-on experience in Trade Management.
• Strong communication, interpersonal, and negotiation skills.
• Solid knowledge of trade partners and services, supported by a proven track record of performance.
• Demonstrates high ethical standards, professionalism, responsibility, and a strong team-oriented mindset.
• Excellent organizational and time management skills, with the ability to handle multiple priorities and perform well under pressure.
• Bilingual proficiency in both English and Mandarin, as the role requires regular verbal and written communication with English- and Chinese-speaking stakeholders.