Fleet Controller

Responsibilities:

• Ensuring accuracy on job performance

• Ensuring customers requirement are fulfilled

• Ensuring fully compliance for Standard operating procedures on security arrangements

• To process customer booking via our web portal

• To assign job to device via TMS web portal

• To update vehicle daily movement via google sheets

• To send vehicle daily movement to delivery crews via mobile apps

• To monitor vehicle location via our GPS portal

• To constantly communicate with delivery crews in a timely manner, to ensure orders are on schedule for pick up / delivery

• To ensure all HOME delivery orders are completed within their required windows

• To update customers or internal department if any delay

• To liaise with internal department for all freight terminal related matters

• To resolve operational problems encountered by delivery crews with customers

• To inform delivery crews on specific customer requirements

• To check emails regularly and acknowledge customer’s booking request

• To arrange AETOS/CISCO escort upon customer request

• To input internal remarks in in-house system for any additional service such as standby, overtime, uncrating or manpower supply for accounting purposes

• To plan vehicle schedule and delivery crews reporting time for the next working day

• To update delivery crews overtime report daily for payroll purposes

• To schedule vehicles for servicing / repairs / LTA inspection

• To collect and maintain daily vehicle inspection checklist for audit purposes

• To report vehicle accident to manager immediately

• To maintain transport petty cash and send report to Finance every month end – applied to Senior Traffic Controller

• To review the schedule and routing when needed in a very efficient and cost-effective manner

• To attend to visitor registration in office

• To perform additional ad-hoc tasks/projects as required

Requirements

• Minimum 3 years of relevant work experiences in related role

• Strong written and oral communication skills

• Able to communicate efficiently with stakeholders

• Strong planning skills.

• Good interpersonal skills, a self-driven individual and has ability to work collaboratively with both internal and external stakeholders.