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Freight Forwarder Operations Executive (Training Provided)

salary Salary :

$3,000 - 4,000 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Freight Forwarder Operations Executive (Training Provided)

Job Summary

Join our Air & Ocean Freight Operations team as a Management Trainee to gain hands-on experience in freight forwarding operations, develop shipment coordination and customer service skills, and prepare for a future leadership role in logistics.

Responsibilities

  • Gain practical experience managing end-to-end air and sea freight operations to support shipment flow
  • Process and coordinate drop, import, and export shipments to ensure smooth logistics
  • Communicate effectively with customers, overseas agents, carriers, airlines, NVOCCs, and co-loaders to coordinate shipments
  • Arrange shipment bookings, customs clearance, and delivery schedules to meet timelines
  • Monitor shipment status and provide timely updates to customers for transparency
  • Liaise with transportation and local handling service providers to facilitate shipment movement
  • Process import/export permits and customs documentation accurately to comply with regulations
  • Manage shipments using EDI systems to maintain operational efficiency
  • Prepare shipment documentation, operational reports, and invoices to support business processes
  • Support customers with ad hoc requests such as goods inspection to enhance service quality
  • Assist in problem resolution, service recovery, and insurance claims handling to maintain customer satisfaction
  • Supervise and support the Customer Service Operations team to ensure smooth daily operations

Requirements

  • Diploma / O level
  • Experience working in a freight forwarding environment to perform core operational tasks
  • Proficiency in Microsoft Office to prepare reports and documentation
  • Positive attitude and willingness to learn to adapt and grow in the role

Work location: Ubi, Oxley Bizhub
Salary: $3000 - $4000 (AWS & VB)

Original job Freight Forwarder Operations Executive (Training Provided) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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