Freight Operations Supervisor

• Position : Freight Operations Supervisor
• Location : Tuas
• Working hours : 5.5 Days Work Week - Monday to Friday: 9.00AM - 6.00PM, Saturday: 9.00AM - 1.00PM
• Salary (commensurate with experience) : Up to $5,000 Basic + Performance Bonus + 14 - 21 Days Annual Leave
• Duration : Permanent
• Industry : Freight Forwarding

Responsibilities:

• Oversee daily freight operations, including air, sea and land shipments.
• Coordinate shipment bookings, schedules, deliveries and operational follow-ups.
• Supervise and guide the operations team to meet service and performance targets.
• Handle escalations, customer issues and shipment-related challenges promptly.
• Liaise with carriers, agents, warehouses and internal teams to ensure smooth operations.
• Check and ensure accuracy of shipping documents, including BL, AWB, invoices and permits.
• Ensure compliance with customs requirements, import/export procedures and regulations.
• Monitor shipment progress, manage delays and provide timely updates.
• Support cost control through efficient shipment planning and resource coordination.
• Review workflows and recommend process improvements to improve efficiency.

Requirements:

• Minimum GCE ‘O’ Level or equivalent.
• Minimum 3 years of experience in shipping, logistics, freight forwarding or supply chain operations.
• Good knowledge of import/export procedures and shipping documentation.
• Able to lead a team and manage daily operational issues independently.

Email to: [email protected]

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Deputy Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Our shortlisting process takes 3 working days, and only shortlisted candidates will be contacted.

If you do not hear from us within this period, your application was not shortlisted. We encourage you to continue your job search, and we will contact you should a suitable opportunity arise. We wish you all the best.