Head Of Crew Auxiliary Services

Key Responsibilities

• Drive sales of ancillary services (crew management, technical management, marine insurance, procurement, training and other value-added offerings) to shipowners, operators, and charterers.
• Identify, evaluate, and pursue new business opportunities to grow market share and expand the company's revenue base.
• Build and maintain a robust pipeline of prospects while nurturing long-term relationships with key decision-makers.
• Develop and execute commercial strategy, pricing, and market positioning in collaboration with senior management.
• Cross-sell and upsell ancillary services to existing ship management clients to maximise account value.
• Prepare proposals and tender submissions, lead commercial negotiations, and close contracts.
• Represent the company at industry conferences, trade shows, and networking events to enhance brand visibility and generate leads.
• Monitor market trends, competitor activity and regulatory developments to inform business strategy.
• Work closely with operational, technical and crewing teams to ensure seamless service delivery and client satisfaction.
• Meet and exceed assigned revenue, margin and growth targets, providing regular reporting and forecasts to management.

Requirements

• Minimum 5–8 years of experience in business development, sales, or commercial roles within ship management, shipping, or maritime services.
• Proven track record of achieving and surpassing sales and revenue targets.
• Established network of shipowners, operators, charterers and key maritime stakeholders.
• Strong understanding of ship management operations and the full range of ancillary service lines.
• Degree in Maritime Studies, Engineering, or a related field or equivalent industry experience.

Clarence Khoh

R1552376