Inventory Controller

Job Objectives

The Inventory Controller plays a crucial role in our supply chain and warehouse operations. He/She is responsible to ensure that our inventory is accurate, cost effective and physically available to meet business demands at all times by executing rigorous cycle counts, performing root-cause data analysis, and managing system adjustments in strict adherence to Satair Operating Procedures.

Primary Responsibilities

Inventory Management & Reporting

• Execute comprehensive inventory checks and cycle counts according to planned schedules to ensure target metrics are met.
• Perform accurate inventory adjustments and swiftly resolve any system queries or discrepancies.
• Responsible for overall facility inventory accuracy.
• Generate and present comprehensive monthly inventory reports for management review.
• Establish and maintain inventory dashboard with up to date inventory status
• Troubleshoot and conduct deep-dive investigations into missing inventory and related customer complaints and proactively share findings and propose short and long term solutions to team and management.
• Monitor daily inventory movements from receipts to issues, transfers and adjustments

Audits, Investigations & Quality Assurance

• Ensure strict adherence to all documented Company Quality System Procedures across all operational duties.
• Act as the primary point of contact and subject matter expert for all internal and external inventory audits.

Process Improvement & Cross-Functional Collaboration

• Analyze inventory trends to recommend solutions, influencing stakeholders to implement preventative measures against missing inventory and recurring complaints.
• Collaborate proactively with cross-functional teams to support system and process enhancements, driving improved Quality performance within the Warehouse.
• Provide targeted guidance and actionable feedback to the warehouse teams based on inventory analysis to proactively minimize errors during goods receipt and putaway, pick & pack and shipping processes.

Secondary Responsibilities

Operational Support & Warehouse Optimization

• Provide flexible, hands-on operational support across other warehouse functions (e.g. picking, packing, or receiving) during peak volume periods to ensure business continuity.
• Champion a culture of continuous improvement by actively educating floor staff on how their daily actions directly impact overall inventory accuracy. 

Health, Safety, & Continuous Improvement (5S)

• Support and maintain 5S workplace organization methodology (Sort, Set in order, Shine, Standardize, Sustain) to ensure a clean, efficient, and safe warehouse environment.
• Proactively identify and report any health, safety, or security hazards encountered during daily inventory walkthroughs.

Ad-Hoc Projects 

• Participate in User Acceptance Testing (UAT) and provide operational feedback during system upgrades, migrations, or the implementation of new supply chain technologies.
• Support ad-hoc logistics and supply chain projects, performing other related duties as assigned by the warehouse management team.

Job Requirements

• Minimum Diploma or Degree in Logistics, Supply Chain, Operations Management, Business Administration, or related fields.
• 3-5 years of proven experience in inventory control or warehouse related roles
• Strong numeracy and analytical skills
• Experience in ERP system, preferably SAP
• Strong stakeholder and relationship management
• Strong business acumen
• Team Player
• Analytical and strong problem solving skill
• Inter-cultural understanding
• Service minded
• Data-driven decision making and attention to details
• Strong commercial and operational mindset
• Highly organized with good time management