Junior Traffic Controller

Job Purpose

To perform and provide support to transport team and to the Head of the Department.

Duties and Responsibilities

• Responsible for updating new and existing job tasks in the fleet management system based on customers delivery requests/ exceptions
• Manage stakeholders’ queries (e.g. Drivers, Customers, Ops, Sales, etc)

• Plan and optimize transportation routes for fleet operations using the TMS, considering traffic conditions, vehicle capacity, and delivery schedules.
• Monitor real-time fleet updates and proactively adjust route plans to minimize delays, optimize fuel efficiency, and meet delivery deadlines.
• Receive transportation requests and dispatch prime mover drivers to assigned pick-up and delivery locations using the TMS.
• Coordinate with internal teams, customers, and logistics partners to prioritize and schedule transportation activities based on urgency and demand.
• Generate and analyse performance reports from the TMS to track key performance indicators (KPIs) such as on-time delivery, fleet & asset utilization, and driver productivity. Extract data from TMS system to identify lost capacity/efficiency of delivery fleet.
• Serve as the primary user and administrator of the TMS for managing fleet operations.
• Monitor vehicle performance metrics to identify opportunities for fleet optimization and cost reduction.
• Manage and verify key information of drivers’ trips, reimbursements, licences and statuses via the TMS.
• Process and handle documents through PSA Portnet System.
• Ensure all drivers are aware of specific customer requirements.
• Oversee Portnet processed containers.
• Ensuring fully compliance for workplace safety & heath requirements in accordance with MOM / WSH mandatory requirements.

Qualifications and Requirements

• Minimum GCE O-Level qualification or equivalent.
• Familiarity with PSA procedures, Jurong Port operations, Portnet System, and JP Online is an advantage.
• Basic knowledge of direct loading and direct delivery operations.
• Good knowledge of Singapore roads and routes.
• Able to work in a fast-paced operational environment and coordinate effectively with drivers, customers, and internal teams.
• Fresh graduates are welcome to apply.
• Candidates with no prior experience but a strong interest in logistics, transportation, and port operations are encouraged to apply, as training will be provided.

Working Hours

• 5.5-day work week.
• Shift-based role.