LOGISTICS MANAGER

Job Summary

Lead and manage daily logistics and warehouse operations to ensure timely delivery, inventory accuracy, and process efficiency. Drive continuous improvement, supervise teams, and maintain compliance with safety and quality standards.

Responsibilities

• Oversee daily logistics and warehouse operations including receiving, storage, picking, packing, and dispatch to ensure smooth workflow
• Coordinate timely and accurate delivery of goods to customers and internal stakeholders to meet service commitments
• Monitor inventory levels and execute stock replenishment to maintain optimal stock availability
• Identify logistics process inefficiencies and implement solutions to enhance productivity and reduce operational costs
• Support automation and system improvements through Kaizen initiatives to drive continuous process enhancement
• Maintain and enforce proper documentation and standard operating procedures (SOPs) for consistent operations
• Conduct regular stock checks and audits to verify inventory accuracy and integrity
• Investigate inventory discrepancies and implement corrective actions to minimize losses
• Ensure proper stock rotation practices to reduce damages and obsolescence
• Liaise with transporters, suppliers, and service providers to coordinate logistics activities and ensure service quality
• Monitor vendor performance against service level agreements (SLAs) and address non-compliance issues
• Collaborate with internal departments to align logistics operations with overall business objectives
• Supervise and guide warehouse staff by setting performance standards, monitoring outcomes, and providing training
• Communicate work procedures and company policies clearly to subordinates to ensure compliance and understanding
• Assist in manpower planning and performance monitoring to optimize team productivity
• Resolve operational problems and complaints promptly to maintain smooth operations
• Ensure compliance with company policies, safety regulations, ISO standards, and local authority requirements to maintain a safe workplace
• Maintain an organized and safe warehouse environment to prevent accidents and ensure operational efficiency
• Support internal and external audits by maintaining accurate records and documentation
• Prepare regular reports on logistics performance, costs, and key performance indicators (KPIs) to inform management decisions
• Analyze logistics data to identify trends and support continuous improvement initiatives

Preferred competencies and qualifications

• Degree in Supply Chain Management, Logistics, or relevant field
• Minimum 4 to 5 years’ experience in inventory, distribution, and operations management
• Demonstrated ability to lead and manage a team of staff
• Excellent analytical, problem-solving, and organizational skills
• Ability to work independently and manage multiple projects simultaneously
• Excellent communication and leadership abilities