LOGISTICS OPERATIONS EXECUTIVE

Job Description:

- Permit Declaration

- Perform inbound and outbound logistics operations

- Responsible for daily task processing

- Attend to customer queries regarding inbound and outbound matter

- Provide customer service, coordination and admin / operation department

- Order fulfilment and customer support in warehousing &transportation

- Perform cycle count

- Act as a support liaison for the Sales team during the client on boarding phase,   assisting with data gathering and documentation.

-Participate in client meetings to take detailed notes and help document supply chain requirements and challenges.

-Support the Sales and senior operations team in reviewing client proposals for operational clarity and data completeness.

-Assigning of deliveries to drivers in the system via direct calling

-Manage and coordinate the delivery drivers, ensuring timely and accurate dispatch of parcels to customers.

-Account handling of selected key customers

-Monitor delivery performance metrics and identify areas for improvement to optimize operational efficiency

-Implement and oversee delivery route planning and scheduling to maximize productivity and reduce costs

-Identify and recommend process improvements to enhance the overall delivery experience

-Provide training and support to delivery personnel to maintain high standards of service

-Monitoring the fulfilment team in ensuring they meet their KPI objectives for your accounts

-Assist manager in executing daily operations to achieve the monthly and quarterly KPI and business results in the department 

-Assist the management in implementing new strategic initiatives as well as contribute with ideas for effectively scaling up the operations

Requirements:

- Proficient in using computers and Microsoft Office

- Possess good work ethics and positive working attitude

- Able to handle pressure & adapt in a fast-pace environment

- Demonstrate an eye for details and ability to prioritize urgent tasks

- Expect overtime on a regular basis

- Individual without experience may apply as training will be provided as our cost

Education:

·                    Bachelor's or equivalent (Preferred)

Job Type: Full-time