Logistics Planner

Logistics Planner Roles & Responsibilities (Expanded)

1. Logistics Planning & Coordination

* Create daily, weekly, and monthly logistics plans.

* Plan inbound and outbound shipment schedules.

* Coordinate delivery activities with suppliers, customers, warehouses, and transport providers.

* Allocate transportation resources based on shipment requirements.

* Monitor shipment capacity and optimize loading plans.

* Prepare contingency plans for delays, shortages, or disruptions.

* Ensure smooth movement of goods from origin to destination.

2. Transportation Management

* Arrange trucks, vans, containers, and freight services.

* Coordinate with local transport companies and freight forwarders.

* Plan delivery routes to reduce travel time and fuel costs.

* Monitor vehicle utilization and delivery performance.

* Track driver schedules and delivery status.

* Handle urgent delivery arrangements.

* Review transportation costs and identify savings opportunities.

3. Warehouse Coordination

* Coordinate warehouse receiving and dispatch activities.

* Plan stock movement between locations.

* Support warehouse space planning.

* Monitor inventory availability for customer orders.

* Coordinate picking, packing, and shipment preparation.

* Work with warehouse teams to resolve operational issues.

* Ensure proper handling and storage of goods.

4. Inventory Management

* Monitor inventory levels and stock movements.

* Maintain inventory accuracy.

* Perform stock reconciliation.

* Support cycle count activities.

* Identify slow-moving and excess inventory.

* Coordinate replenishment activities.

* Prevent stock shortages and overstock situations.

5. Order Management

* Process customer orders and delivery requirements.

* Verify order details before shipment.

* Prioritize urgent and critical orders.

* Monitor order fulfillment progress.

* Ensure delivery commitments are achieved.

* Handle order changes and customer requests.

* Update customers on shipment status.

6. Import & Export Operations

* Prepare and verify shipping documents.

* Coordinate import/export shipments.

* Support customs clearance activities.

* Check commercial invoices, packing lists, and permits.

* Work with freight forwarders and customs agents.

* Ensure compliance with Singapore trade regulations.

* Monitor shipment clearance status.

7. Freight Forwarding Activities

* Coordinate air freight and sea freight shipments.

* Compare freight quotations from logistics providers.

* Arrange booking with carriers.

* Monitor transit schedules.

* Resolve freight-related issues.

* Manage international shipment documentation.

* Support Incoterms compliance.

8. Supplier & Vendor Management

* Communicate with suppliers regarding shipment readiness.

* Follow up on delivery commitments.

* Monitor supplier performance.

* Escalate delays and supply issues.

* Maintain good relationships with logistics partners.

* Evaluate vendor service quality.

9. Customer Service Support

* Respond to customer delivery inquiries.

* Provide shipment updates.

* Resolve delivery complaints.

* Maintain service-level agreement (SLA) performance.

* Coordinate special customer requirements.

* Support key account logistics operations.

10. Data Analysis & Reporting

* Prepare logistics performance reports.

* Track KPIs such as:

* On-Time Delivery (OTD)

* Order Accuracy

* Freight Cost

* Inventory Accuracy

* Delivery Lead Time

* Analyze logistics trends.

* Identify improvement opportunities.

* Create reports using Excel, Power BI, SAP, or ERP systems.

11. ERP / System Management

* Update shipment information in ERP systems.

* Maintain accurate logistics records.

* Generate delivery orders and reports.

* Use SAP, Oracle, WMS, TMS, or inventory systems.

* Monitor system transactions.

* Support system improvement projects.

12. Cost Control

* Monitor logistics expenses.

* Analyze freight charges.

* Reduce transportation costs.

* Optimize shipment consolidation.

* Support logistics budgeting.

* Review supplier quotations.

* Identify cost-saving opportunities.

13. Quality & Compliance

* Follow company logistics procedures.

* Ensure proper documentation control.

* Maintain safety standards.

* Support audits and compliance checks.

* Ensure compliance with ISO, GDP, or industry requirements where applicable.

* Reduce shipment errors and damages.

14. Problem Solving & Escalation

* Investigate delayed shipments.

* Resolve inventory discrepancies.

* Handle delivery failures.

* Coordinate recovery actions.

* Perform root cause analysis.

* Implement corrective and preventive actions (CAPA).

15. Continuous Improvement

* Improve logistics processes.

* Reduce delivery lead time.

* Improve warehouse efficiency.

* Automate repetitive tasks.

* Suggest operational improvements.

16. Cross-Functional Collaboration

Work closely with:

* Procurement teams

* Sales teams

* Customer service teams

* Production planners

* Warehouse teams

* Finance departments

* Quality teams

* Freight forwarders

* Transport companies

17. Singapore-Specific Logistics Knowledge

A Logistics Planner may need knowledge of:

* Air cargo operations

* Free Trade Zone operations

* Dangerous goods handling

* Cold chain requirements

* Regional ASEAN logistics coordination