Manager, Sales Program

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent in the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Ready to immerse yourself in the exciting world of DHL? 

We are currently looking for passionate professional to join our Regional Commercial team. Join us and bring your expertise on board! 

As the Manager, Sales Program, your role purpose is to:

• Design, lead, and execute region-wide strategic sales initiatives that drive sustainable revenue growth, strengthen market positioning, and enhance customer value proposition across all APEC markets. 
• Provides strategic direction, governance, and country alignment for sales programs that support commercial growth priorities, leveraging market knowledge and best practices to deliver regional commercial goals.
• Serve as the regional contact point for strategic sales programs, working closely with country commercial teams, global stakeholders, and cross-business unit (XBU) partners to deliver measurable business outcomes. 

Key tasks include: 

• Strategic Program Development - Lead the development and execution of the APEC Strategic Sales Program roadmap aligned with global and regional business objectives.
• Define clear strategic priorities, success metrics, and governance frameworks for program execution.
• Translate global / regional sales strategies into actionable regional and country-level plans, toolkits, ensuring relevance to local market conditions.
• Stakeholder Engagement & Collaboration - Work with Country Commercial Heads, CPR teams, and XBU counterparts to secure buy-in, alignment, and active participation in program initiatives.
• Liaison between global program team and APEC countries, ensuring timely communication and alignment.
• Facilitate knowledge-sharing and adoption of best practices across countries.
• Program Execution & Performance Management - Drive the successful rollout and adoption of regional sales programs, ensuring on-time delivery and adherence to defined quality standards.
• Oversee performance monitoring, providing data-driven insights, progress reports, and recommendations to Regional and Country Commercial teams.
• Identify underperforming markets or channels, develop targeted interventions, and track improvement outcomes.
• Market Development & Innovation - Identify emerging market trends, customer needs, and competitive dynamics to inform program design and prioritization."

Requirements:

• Preferably experienced in DHL Express sales
• Strong commercial background at global, regional, or country level
• Proven ability to design and deliver effective sales programs
• Experience working with cross‑cultural teams and stakeholders across APEC
• Solid program/project management skills with measurable outcomes
• Strong analytical, problem‑solving, communication, and presentation skills
• Ability to manage deadlines and travel when required
• Bachelor’s degree required; Master’s preferred
• Strong interpersonal and influencing skills
• Self‑starter with an enterprising mindset