Operations Specialist

The Asset Lifecycle Management Operations Support Associate manages client assets throughout their lifecycle, ensuring accurate recording, safe handling, and efficient processing to maintain quality, inventory accuracy, safety, and customer service.

Responsibilities

• Receive incoming client assets and verify quantities, specifications, and condition to ensure accuracy
• Label, tag, and register assets precisely in inventory management systems for traceability
• Maintain accurate inventory records, conduct cycle counts, and perform inventory audits to ensure asset accuracy
• Investigate and report inventory discrepancies promptly to maintain data integrity
• Store assets safely and systematically following operational procedures to prevent damage
• Handle and move IT equipment, office furniture, workplace assets, cartons, and other inventory with care
• Operate forklifts, pallet jacks, and elevated work platforms safely when required
• Prepare assets for storage, deployment, relocation, recovery, refurbishment, or disposal according to project needs
• Pick, pack, and stage assets for delivery, installation, collection, or redeployment to meet client schedules
• Support workplace solutions projects, office relocations, and asset deployment activities by coordinating asset movements
• Prepare and manage documentation for asset movements, transfers, and client requests accurately
• Assist in coordinating daily operational workflows to meet service-level expectations and deadlines
• Ensure all assets are handled in compliance with company quality standards and client requirements
• Report damaged, missing, or non-compliant assets promptly to maintain service quality
• Maintain asset traceability and chain-of-custody records where required for security and accountability
• Adhere to data security, workplace safety, and operational compliance requirements consistently
• Maintain a clean, organized, and safe warehouse environment to support operational efficiency
• Follow all Workplace Safety and Health (WSH) policies and safe work procedures to ensure safety
• Use equipment and personal protective equipment (PPE) safely and responsibly at all times
• Report safety hazards, near misses, and incidents immediately to prevent accidents

Required competencies and certifications

• Able to read and understand written and verbal English instructions to follow operational procedures
• Basic proficiency in Microsoft Office applications (Excel, Word, Outlook) to support documentation and reporting
• Physically fit to lift, carry, push, and move inventory and workplace assets safely
• Comfortable operating material handling equipment and working at heights where required

Preferred competencies and qualifications

• 1–3 years of experience in warehouse operations, logistics, inventory management, workplace services, or asset management
• Experience handling IT assets, office furniture, workplace equipment, or inventory
• Experience using inventory management or warehouse management systems
• Preferred Valid Singapore MOM-recognised Forklift Licence