Order Management Executive #ESY

·         Book Contracts/Orders according to customer’s request

·         Checked that customer’s PO pricing are inline with quotation or prior agreement, else rework on pricing calculation to get approval before sending order confirmation to customer.

·         Co-ordinate with factory to get special price updated into system

·         Monitor on delivery dates and do necessary expediting with factory to meet with client’s expectation as close as possible

·         Follow-up on payments with clients to ensure payments received prior to shipment arrangement unless otherwise with agreement with SOM in view of urgency of project site requirement.

·         Follow up on overdue positions and co-ordinate with Accounts Receivables department in Germany HQ.

·         Ensure LC conditions according to ERCO’s terms & conditions.

·         Handle LC negotiation and preparation of all necessary documentation.

·         Issuance of Debit or Credit notes in case of discrepancies / needed circumstances

·         Monitor credit limits & payments

·         Release orders per customer’s shipping instruction [ensuring Incoterm, forwarders’ info, delivery address etc are all cleared.

·         Arrange for necessary documents for custom clearance be provided (e.g. Certificate of Origin, Test certification etc)

·         Process complaints

·         Co-ordinate all relevant information to Person in charge in Quality Department

·         Arrange necessary documentation for the returns of materials.

·         Update of Customer data into SAP and Sales Scout system

·         Answer email / phone enquires

SKILLS AND KNOWLEDGE

·        At least 5 years relevant experience with knowledge of import/export documentations

·        MS office especially on Excel

·        Knowledgeof ERP / SAP is essential

·        Prior work experiences in handling of custom issues in Southeast Asia, Australia, China, Korea will be an added advantage

Interested candidates, please email your resume to [email protected]

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted