Process & Performance Manager (Logistics)

Job Objectives

• ​Act as Process Owner Delegate (POD) for Logistics (Warehousing Inbound/Outbound) focusing on APAC (Singapore, Dubai, and contributing for China), in close collaboration with our local and global Logistics Operations
• Define and Design Logistics Processes mainly for APAC, and support global
• Design physical flows respecting handling, considering efficiency/effectivity for manual and automated handling
• Drive transformation by leading workpackages for logistics related projects
• Be a member of a network of global logistics PODs located in Hamburg, Copenhagen and Dulles

Job Responsibilities

• POD (Process Owner Delegate) Responsibility for Logistics 

  • Represent APAC in the global Process Definition

  • Responsible to define requirements and perform User Acceptance test representing warehouse, validate changes for APAC region

  • Lead “process design”-workpackages in logistics projects, which includes process design including IT requirements definition, implementation, user acceptance testing of IT solution, training of users/operators

  • POD of contact for APAC region: Singapore, Dubai plus contributing for China

  • Stakeholder Management with the linked functions (COH, Quality, Planning/SC, PM, Repair)

  • Facilitate collaboration with Process Specialists in determining areas for change to drive improvements

• Responsible to develop/maintain Satair process referentials to ensure a compliant documentation of our processes (in compliance with Business Management System (BMS) and Company Management System (CMS))

• Define and perform process-related trainings for warehouses in APAC

  Define and test logistics solutions in digital tools (SAP and other)

• Integrate automation technologies with our digital toolsets

Secondary Responsibilities

• Support HO Logistic Operations (SIN), Warehouse Managers APAC and global with adhoc recurring issue analysis, applying data analysis or process check 
• Adhoc support to operational issues as a “level 3”

Job Requirements

• Bachelor’s Degree in Logistics / Business Administration / Computer Science / Industrial Engineering or similar
• Minimum 3-5 years of relevant working experience in Logistics or Supply Chain
• Experience in SAP (WM/EWM) would be advantageous
• Digital Experience (Digital Toolsets, IT)
• Experience in Aviation industry would be preferred but not mandatory
• Experience in Process Management would be preferred but not mandatory
• Strong team player 
• Excellent communication skills 
• Ability to work in an international environment
• Good analytical skills; ability to see the bigger picture
• Ability to execute and drive change
• Intercultural understanding
• Strong stakeholder management