Regional Logistics Operations Specialist (Japanese Speaking)

[Job ID:1163302]

Responsibilities:

• Coordinate end-to-end import/export and cross-border shipments of pre-owned luxury goods.
• Arrange shipments for items sold through global online auctions on a weekly basis.
• Liaise with logistics partners, couriers, customs brokers, and regional teams to ensure timely and accurate deliveries.
• Track shipments, resolve delays, and troubleshoot logistics issues with internal teams and customers.
• Manage product returns and ensure proper handling processes.
• Review and streamline logistics workflows across Singapore, Japan, and Southeast Asia.
• Analyze customs duties and trade flows to support operational visibility.
• Standardize shipping procedures to enhance consistency and efficiency.
• Establish quality and security standards for packaging, storage, and transportation.
• Identify and onboard logistics providers with expertise in pre-owned goods.
• Analyze shipping costs and support negotiations to improve cost efficiency.
• Implement country-specific risk management processes.
• Collaborate with headquarters and regional branches on auction preparation and shipment planning.
• Support new or expanding branches by sharing best practices and training on logistics processes.
• Maintain accurate shipping and customer information across systems.
• Support system consolidation and workflow improvements in collaboration with IT teams or vendors.
• Update and maintain logistics documentation and system usage guidelines.

Requirements:

• Minimum 5 years of experience in logistics, shipping, or supply chain coordination, preferably with cross-border exposure.
• Strong knowledge of import/export regulations, customs processes, and international shipping documentation.
• Proficiency in Japanese language for liaising with Japanese speaking clients and stakeholders.
• Experience using logistics systems or order management tools.
• Strong coordination, analytical, and problem-solving skills.
• Experience handling high-value or luxury products is an added advantage.
• Exposure to system migration, data consolidation, or workflow standardization is an added advantage.
• Background in e-commerce, retail logistics, or auction operations is an added advantage.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Ochi Madoka
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