Sales Liaison Officer

The Opportunity
Join a metal tin can manufacturer based in Singapore, with more than 50 years of experience in the industry.

The company’s vision is to be a leading one-stop metal packaging solutions service provider offering best value and quality to customers. The company’s mission is to satisfy customers’ needs by delivering quality products with strong reliability in both manufacturing standards and timing, achieved through continuous improvement of operational capabilities and product development through innovation.

We are looking for a Sales Liaison Officer to support the Sales team by working closely with internal and external customers to ensure sales-related matters are followed up properly.

About the Role
As a Sales Liaison Officer, you will support sales-related activities such as order, delivery, quality, and sample matters through active communication with internal and external stakeholders.

You will also help to maintain proper records and paper trail for sales-related activities, while working closely with the team to achieve team KPIs and targets.

Key Responsibilities

• Relationship Management – Build strong relationship with internal & external customer to ensure key deliverables are met consistently through frequent communication & follow up.
• Sales Support – Assist & support sales person on order, delivery, quality & sample related activities through active communication with internal & external stakeholders.
• Record Management & Traceability – Maintain & implement good paper trail on all sales related activities.
• Team work - Work as a team in achieving team KPI/ Targets.

What You’ll Need to Succeed

• 2 years experience in sales coordination, client relations, or a liaison-type role.
• Exceptional verbal and written communication skills with the ability to negotiate and resolve conflicts.
• Knowledge on import/ export and shipping requirements.
• Proficient in Microsoft Office (Words, Excel, PowerPoint) and experience in CRM platforms (Salesforce).
• Highly organized, detail-oriented, and capable of collaborating with various levels of management.
• Experience in Supply Chain Management will be a plus.
• Min diploma.
• Resourceful.
• Persistence.
• “Can do” attitude.
• Be passionate in what you do and don’t be afraid to ask questions.
• Do the right thing even when nobody is looking.
• Team first, individual second.

Why Join Us

• Join a metal tin can manufacturer based in Singapore, with decades of experience in the industry.
• Support customers by helping to deliver quality products with strong reliability in manufacturing standards and timing.
• Work closely with internal and external stakeholders across sales, delivery, quality, and sample-related activities.
• Be part of a team that values resourcefulness, persistence, a “can do” attitude, and teamwork.