Sales Support / Assistant

Responsibilities:

• Manage end-to-end sales processes and generate quotations for international logistics involving ship spare parts
• Prepare comprehensive quotes for air, sea FCL/LCL, and intermodal shipments; manage client rates and ensure accurate pricing/billing within ERP system (CargoWise)
• Negotiate competitive rates with carriers and airlines; secure shipment bookings and maintain strong customer relationships
• Coordinate with internal departments (operations, carrier relations) to facilitate seamless order processing and timely delivery
• Ensure optimal customer experience through effective collaboration and issue resolution
• Other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma
• Experience in freight forwarding, logistics, or shipping industry preferred
• Familiarity with CargoWise or other logistics ERP systems is a plus
• Strong communication and negotiation skills
• Customer-oriented with attention to detail
• Ability to coordinate cross-functionally in a fast-paced environment
• Proficient in Microsoft Office
• Strong English proficiency preferred for international stakeholder communication