Senior Manager, Sales Key Account

IN THIS ROLE YOU WILL:

• Manages and drives performance of Key Account Specialist Team
• Prepares and communicates the long-term sales strategy and/or plan and annual sales forecast for the respective department
• Delivers financial results in line with agreed revenue & margin budgets and targets
• Drives performance improvement of Key Account group to achieve Sales KPI
• Plans and manages the portfolio of accounts of the Key Account Team
• Invests in critical relationships between CSI/ MNC/ SC Customers and DGF organization
• Provides industry expertise to the team and management, driving the growth of focus sectors
• Supports and facilitates Sales skills/process training relevant to the Key Account Channel
• Performs quarterly reviews, identifies and reports performance variance to senior management,
  thereafter, devises/imposes necessary counteractive actions as applicable
• Ensures compliance to the requirements of Quality Management System in accordance to the relevant quality procedures and quality manual
• Provides leadership and manages expectations to team of Sales/ Key Account Managers / Supports
• Appointed to groom and train junior staff for continuity plans. Provides coaching to staff and manage sales performance
• Engagement with regional team as well as internal Product Groups
• Performs general administrative functions and maintenance of staff discipline, leave application and involvement in annual budgeting process
• Point of escalation for all commercial / operational matters within the team.

YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:

• Experienced in Account Management of Freight Forwarding or related international transportation services customers - managing SLA with SOP monthly performance reviews with customers
• Experience in managing and coaching a team of Freight Sales professionals
• Proven track record in developing and growing business with assigned portfolio of customers through RFQ customised solutions selling
• Good understanding of sector trends in the freight forwarding industry
• Able to identify customer needs by gathering information and building long-term relationships through value creation
• Well developed communication and presentation skills
• Diploma/ degree with more than 10 years of relevant working experience in a MNC environment

**We regret to inform that only shortlisted applicants will be contacted further by the hiring team.**