Senior Operations / Operations Executive (Shipping & Containers)

Job Description:

1. Responsible for accepting customer booking requests, confirming customer booking requirements, and handling customer service;

2. Responsible for import containers for all company routes, verifying import data in the system, and notifying customers;

3. Coordinate and arrange transshipment of incoming cargoes via Singapore to various global destinations;

4. Responsible for the documentation operations related to export and transshipment on all company routes, including the creation, modification, and management of bills of lading;

5. Assist in the daily scheduling, management of containers;

6. Provide valuable support in sales activities related to the shipping and container business. Help in building and maintaining strong customer relationships as part of the sales process.

Job requirement:

1. Minimum qualification: Diploma or equivalent;

2. Shipping line working experience is preferred;

3. Proficiency in Microsoft Excel and Word;

4. Strong interpersonal skills with a team-oriented attitude;

5. Knowledge of international shipping regulations and logistics processes is a plus.

6. A customer-focused mindset with a commitment to providing high-quality service and support.

7. A positive attitude and eagerness to learn, grow, and contribute to the company’s success.

8.Fluent in both written and spoken English and Chinese, as the role requires regular communication with Chinese-speaking customers.