Tender and Implementation Manager (SG and MY)

Job Summary

Lead strategic tender management to maximize profitability and business growth by developing competitive pricing, coordinating cross-functional teams, and ensuring smooth customer onboarding and project execution.

Responsibilities

• Develop and implement competitive pricing strategies to maximize business opportunities and profitability
• Negotiate special pricing for large-volume shipments, project cargo, and new trade lanes to strengthen market position
• Lead and coordinate tender/RFQ responses with Sales, Operations, Finance, and other departments to enhance tender win rates
• Analyze tender and customer requirements alongside market trends to deliver competitive, viable solutions
• Act as central coordinator between Sales, Operations, and Support Functions to align commercial commitments with operational capabilities and profitability goals
• Drive successful implementation of awarded customer projects, ensuring smooth transition from acquisition to operational execution
• Plan, coordinate, and execute customer onboarding and implementation projects post-award confirmation
• Define project scope, deliverables, and timelines to ensure effective project kick-off and transition
• Develop and document Standard Operating Procedures (SOPs) aligned with customer requirements and operational capabilities
• Monitor project milestones, report progress to stakeholders, identify risks, and implement mitigation actions

Required competencies and certifications

• Diploma or higher qualification in Logistics and Supply Chain Management
• Minimum 7 years of tender management experience in Freight Forwarding or Logistics industry

Preferred competencies and qualifications

• Proactive work approach with ability to work independently
• Proficiency in Microsoft Office applications
• Effective team collaboration skills