Terminal Operator Specialist

Company Overview

U3 Infotech Pte. Ltd. delivers software services, business solutions, and project management outsourcing across industries including banking, insurance, healthcare, and supply chain, backed by strong domain expertise and a commitment to client success.

Job Summary

Join U3 Infotech as a Terminal Operator Specialist to lead daily terminal operations and a team, driving operational excellence and ensuring compliance with standards and customer requirements.

Responsibilities

• Plan and supervise daily inbound and outbound administrative and operational activities to meet performance targets.
• Allocate and manage daily resources to maintain key performance indicators (KPIs) without compromise.
• Resolve booking and operational challenges by supporting staff with effective problem-solving.
• Train administrative and operations staff thoroughly and maintain accurate training records.
• Monitor team adherence to Health, Safety, and Environment (HSE), Security, 5S, and quality standards.
• Ensure team compliance with system processes and customer-specific requirements.
• Escalate non-conformance issues to management and implement corrective actions promptly.
• Complete all assigned tasks accurately and within designated timeframes.
• Collaborate with internal and external stakeholders to support and execute system testing and upgrade activities.

Preferred competencies and qualifications

• Minimum of 3 years’ experience in related operational roles.
• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, Outlook, and VBA.
• Experience creating and using operations dashboards such as PowerBI or Tableau.
• Effective communication skills with internal and external customers.
• Proven experience in leading and managing a team.

Other Information

• U3 Privacy Notice: Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use, and disclosure of your personal data for recruitment/employment and related purposes.