Transformation Program Manager (COE)

Responsibilities:

Program Leadership & Execution

• Define program scope, roadmap, milestones and success metrics (KPIs/OKRs).

• Ensure timely delivery within scope, budget and quality expectations.

• Monitor resource requirements for the project and collaborate with cross functional teams to assure resource availability.

• Work closely with the Finance organization to understand and manage project budgets and spend.

Strategic Alignment

• Translate executive strategy into actionable program plans.

• Partner with leadership to prioritize initiatives and manage trade-offs.

• Ensure initiatives deliver measurable business value (cost savings, efficiency, growth, risk reduction).

Stakeholder Management, Governance and Reporting

• Serve as the primary liaison between business teams, IT, and SI partners.

• Establish and drive executive-level governance (steering committees, status reporting, decision forums).

• Influence and align stakeholders across all levels of the organization.

• Provide clear, concise program updates to executive stakeholders.

Change & Transformation Management

• Accountability for organizational change management (OCM) efforts and assure that communication, training, and adoption strategies are in place and executed appropriately.

• Identify and mitigate change resistance and organizational risks.

• Ensure sustainable adoption of new processes, technologies, and ways of working.

Risk & Issue Management

• Proactively identify program risks and develop mitigation strategies.

• Resolve complex issues across multiple teams and stakeholders.

• Maintain program health metrics and escalation frameworks.

Education & Experience Recommended

• Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 7-10 years of work experience, preferably in supply chain, operations, or a related field.

• Experience with digital transformation tools/technologies (e.g., ERP, S2P systems like Jaggaer, Icertis, SAP Ariba, etc..)