Warehouse Operation Supervisor/Senior Supervisor

Reporting to the Operations Manager, the incumbents will be responsible for the daily warehouse and administration operations.

Main duties and responsibilities will be as follows:-

• Supervise all movements along the supply chain.
• Monitor day to day order and handle shipment planning via different mode of transportationfor Key Customer
• Liaise with customers via e-mail & telephone for all documentation and administrationmatters.
• Communicate and coordinate warehouse and shipping related matters with functionaldepartment such as IT, Customs Brokerage, Transport and Freight.
• Understand the application of shipping related documents such as FTA Documents, MSDS, etc.
• Understand the application of warehousing management system and importance of linkage with all shipping related matters.
• Ensure Key Performance Indexes are met for all activities.
• Follow up closely with customers on operations issues, discrepancies and damages.
• Follow up closely with internal team on rectifying operations issues, discrepancies and damages, and ensure closure.
• Supervise and ensure export shipments/local orders, including documentation are delivered accurately and on time.
• Monitor warehouse productivities and drive cost control initiatives and order fulfillment
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
• Ensure high standard on Safety and process compliances.
• KPI reporting
• Perform other job-related functions as and when assigned by the Team Lead/Manager.

Requirements:

• Degree in Logistics/Shipping/Supply Chain/Warehouse Management and/or Industrial Engineering
• Atleast 2 years of relevant working experience in warehouse/logistics/freight forwarding. 
• Experience in order customer service, shipping process and documentation.
• Willing and Fast Learner with good interpersonal skill
• Ability to work in fast pace and dynamic environment 
• Ability to think quickly and perform problem solving tasks, even with changing conditions
• Service oriented and a team player
• Competent in MS Word, MS Excel and WMS system