Key Account Manager (Warehousing/3PL)

Client: Global Logistics MNC

Location: Tanjong Pagar

Key Account Manager

Purpose of role:

• Responsible for handling the existing clients, build and maintain a strong relationship
• Responsible to develop additional revenue streams with the existing key clients and develop business opportunities from new leads.

Job Description:

• Responsible for growth of key accounts, whilst ensuring that client retention is effectively managed through constant engagement with existing clients and operations
• Oversee and take ultimate commercial responsibility for nominated key accounts.
• Regular service calls to key existing clients
• Responsible for quotation handling including costing and pricing
• Contract Management to ensure that accepted quotations/contracts are updated in the company’s WMS system, filed, audit-proof, and that their validity is monitored
• Monitor sales revenue per account on a monthly basis in line with company targets
• Hold and manage regular meetings with commercial and key customer service staff for review of existing business and information sharing
• Review, update and analyze system data and other relevant company reports
• Develop and manage commercial procedures and related documentation
• Responsible to coordinate and liaise with other departments in Singapore as well as other country offices for new business implementations, issues and/or disputes
• Ensure commercial team implement and review SOP’s closely with regular assessments of shipments and services rendered, with reports on conformance/non-conformance to the operations executive and the clients
• Account management to keep track of client’s on-going business and review with the customer service manager and team leaders
• Contract negotiations and liaise with product managers, legal department and management regarding terms, conditions, liabilities and regulatory requirements

Requirements:

• A college degree from an internationally recognized university
• Minimum 5 years of total working experience
• Demonstrated track record of revenue growth and proven sales success in previous role, within the warehousing and logistics industry
• Experience in the third party logistics sector and/or management experience in non-ferrous metals sector is required
• Demonstrated warehousing and logistics operations expertise
• Good verbal and written communication skills in English is a pre-requisite
• Strong builder of relationships with interest parties
• Proven ability to work on cross-functional and multicultural teams
• Business acumen coupled with strong presentation and negotiation skills
• Customer service-oriented with an assertive and persuasive approach to work
• Possess organizational skills and ability to work in a fast-paced, deadline-driven environment
• Proficiency in computer software (Excel, Outlook, PowerPoint and Word)

Please submit your updated resume in Word format by using the Apply Now Button. We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni