Handle customers’ orders for Air, Ocean, customs clearance, and Transportation for local delivery and Shipping freight forwarders (for Import & Export /Cross Trade)
Liaise with carriers, vendors & overseas offices for export/import shipment bookings
Manage business relationship with LSP and ensure cost savings in Logistics expenses
Monitor ships schedules before arrival and load/discharge at port
Ensure timely receipts of hire, freight, dead freight, demurrage, dispatch and follow up on outstanding and timely receipt of payments
Work with sales team to effectively organize and coordinate sales and logistic operation to ensure optimum support to sales order
Planning, analysis, order handling, implementation and monitor logistic process
Liaise with freight forwarders / Shipping Lines on Shipment Bookings and monitor shipments’ schedules
Assist in liaising with customers, freight forwarders, warehouse on delivery and schedules.
Handling customer issues and feedbacks and handling customer order fulfillment accurately
Managing demurrage and claims
Collate and provide required data, statistics, analysis, evaluation and reports timely
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