Officer (Logistic/West/MNC)- JL18

Primary responsibilities

- Responsible for managing and coordinating Sea Export shipments.

- Ensure customer requirements are met and documentation is accurate and precise.

- Ensure Fully Compliance on Workplace Safety & Health Procedure

- Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality.

Duties / Scope of work

- To ensure accurate and timely production of relevant export documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations.

- Perform general shipping functions including system data entries.

- Coordinating and resolve shipment issues

- To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments.

- Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.

- To ensure related charges are billed and collected timely from the consignee or its agent

- Ensure all transactions are handled in an accurate, complete and timely manner

- To effectively follow up with CFS warehouse/oversea offices on any short-landed, damaged or discrepancy cargo

- Answering to customer's inquiries and handling customer's complaints.

- Preparing of payment vouchers, verifications of vendor costings, closing of all shipment files and filling of documents.

- Interface with multiple parties including customer, warehouse, carriers, depot, trucking, insurance, customs clearance etc based on shipment requirements

- Any other task assigned by the superior

Qualifications

- Minimum Diploma or higher

- Knowledge in freight forwarding, import procedure or permit declaration.

- Possesses excellent communication and interpersonal skills.

- Willing to work OT if required.

- Able to perform in fast-paced environment and meet deadlines.

- Able to start immediately or on a short notice

- Possess good analytical skills and team player.

- Able to work with initiative

HOW TO APPLY:

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EA Personnel: Lim Wei Jye (Jaylyn)

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