Operations Executive (Transport)

RESPONSIBILITY:

• Monitoring vessel movement with agent and via Portnet system
• Liaise closely with customer, plant operator on order status and loading schedule
• Planning and deployment of task to driver with ensuring the given KPI met and to control and maintain smooth operation throughout job supply till completion
• Prioritize urgent request and ensure deliveries are made on time
• Prepare and check all shipping documents processing via Portnet & Jurong Port online to ensure that they are complete and comply with customers requirement to ensure deliveries are fulfilled
• Check and verify driver’s and supply team trips form with deployment after job completion
• Attend to customer’s enquires relating to documents, e.g., delivery receipts / proof of delivery within lead time given
• Ensure all drivers are aware of specific customer requirements and monitor GPS tracking system to keep track of the progress that drivers make along the assigned routes
• Handles customer feedbacks, other administrative issues and perform any other duties as required by Transportation Manager
• Incident / investigation report submission when there is a requirement
• Handles customer feedbacks, other administrative issues and perform any other duties as required by Transportation Manager
• Able to handle fleet of Prime Movers and drivers
• To standby / handle 24/7 duty phone (rotation) during operations

REQUIREMENTS:

• Good communication skills (both verbal and written) and excellent organizational abilities
• Capable to work independently and complete daily work following timeline and given deadline with minimum supervision
• Able to work under pressure during peak periods & willing to take responsibility and accountability of their role
• Capable of identifying and suggesting improvements
• Willing to work on 24/7 stand by to answer agent/client query on supply status
• Is a team player as we work very closely with team members
• Excellent Microsoft Office skills: Power point Presentation, Excel & Word
• GCE ‘A’ level or Diploma holder on Logistics / Supply Chain Management
• At least 3 years relevant experience in 3rd party logistics, preferably in Traffic Planning & work force Planning & Allocations