Field Application Engineer - Semicond Equipment/ Manufacturing

Role Overview

The Field Application Engineer (FAE) is responsible for providing technical support to customers, including troubleshooting, equipment setup, and application-related issues. This role acts as a key bridge between customers and internal teams, supporting project coordination, training, and continuous product improvement within the semiconductor equipment environment.

Key Responsibilities

Customer Support & Troubleshooting

• Provide on-site and remote technical support to customers
• Troubleshoot equipment, application, and process-related issues

Project Coordination

• Coordinate project activities between customers and internal teams (R&D, Production, Sales)

• Support project timelines, deliverables, and milestones

Technical Training

• Conduct technical training for customers and internal stakeholders
• Prepare training materials, user manuals, and application guides

Market Feedback & Analysis

• Gather customer feedback on product performance and requirements
• Provide insights to internal teams for product improvement
• Monitor industry trends and competitor activities

Sample Testing & Evaluation

• Conduct sample testing at customer sites
• Analyze results and provide technical recommendations

Equipment Installation & Validation

• Perform installation, setup, and validation of equipment
• Ensure compliance with customer specifications and standards

Requirements

• Diploma or Degree in Electrical / Mechanical / Mechatronics Engineering or related field
• 2–5 years of experience in Field Application, Technical Support, or similar roles
• Experience in semiconductor equipment or manufacturing environment preferred
• Strong troubleshooting and problem-solving skills
• Good communication and interpersonal skills
• Customer-oriented mindset with strong service attitude
• Willing to travel for on-site customer support
  
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  We regret that only shortlisted candidates will be notified.
  
  GMP Technologies (S) Pte Ltd | EA Licence: 11C3793
  EA Personnel: Dianna @ [email protected]
  Registration No: R1327268 I Code: D-Rec-00138
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• This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).
  
• e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
  
• By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by GMP Recruitment Services (S) Pte Ltd and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at GMP Recruitment Services (S) Pte Ltd’s website and [https://www.e2i.com.sg/pdpa/]