Quality Assurance

We are seeking a proactive and passionate Quality Assurance for our team. If you are passionate about quality control management, you are welcome to apply. We will provide you with learning and development opportunities.

Roles& Responsibilities
1.     Quality Control and Inspection

·        Monitor products and processes to ensure they meet specifications.

·        Inspect and test raw materials, work-in-process and finished products.

·        Identify defects or nonconformities and report root causes.

2.     Process Improvement

·        Analyze production data to identify root causes of quality issues.

·        Utilize quality tools such as Six Sigma, SPC, 5Whys, and cause–effect diagrams.

·        Propose and implement corrective measures to reduce defects and waste.

3.     Documentation and Standards / ISO Management

·        Prepare and update quality documents (SOPs, work instructions, inspection plans).

·        Take the lead on ISO implementation, maintenance, and continuous improvement of the Quality Management System (e.g., ISO 9001).

·        Ensure compliance with ISO, IATF, UL, and ASTA standards.

·        Maintain audit records and assist in obtaining and renewing certifications.

4.     Supplier Quality Management

·        Conduct supplier audits based on performance and approval criteria.

·        Handle supplier quality issues and manage SCAR/CAPA processes.

5.     Customer Quality

·        Liaise with customers on quality requirements, quality reports, and audit support.

·        Address customer quality concerns and ensure timely communication and resolution.

6.     Problem Solving and Corrective Action

·        Investigate customer complaints and internal quality issues.

·        Lead structured root cause analysis and implement CAPA actions.

·        Verify effectiveness of corrective and preventive measures.

7.     Collaboration and Training

·        Work closely with production, R&D, and engineering teams to resolve quality issues.

·        Train employees on quality procedures, standards, and best practices.

8.     Audit and Compliance

·        Support internal and external audits for regulatory and customer compliance.

·        Perform incoming, in-process, and final inspections.

·        Analyze defects and prepare quality reports.

·        Manage calibration of measuring equipment.

·        Handle customer complaints and conduct internal audits.

9.     MOM Compliance & Risk Management

·        Lead and maintain Workplace Safety and Health(WSH) risk assessments and Safe Work Procedures (SWP) required by MOM.

·        Ensure workplace safety documentation, hazard identification, and risk controls comply with MOM regulations.

·        Support incident investigations and ensure proper reporting as required by MOM.

·        Coordinate with WSH personnel and management to ensure risk controls are implemented and maintained.

QUALIFICATIONS AND EXPERIENCE

-         Degree or Diploma in Quality Management, Material Engineering, Manufacturing, or related field (advanced degrees or certifications are an advantage).

-         Minimum 2 years’ experience in quality control, with focus on ISO certifications.

-         Strong understanding of ISO 9001 Standards and ability to implement and maintain ISO requirements.

-         Knowledge of Component FAI / PPAP / PSW is an advantage.

-         Ability to communicate fluently in Mandarin and English for liaison with China counterparts.

-         Proven experience in managing quality operations and driving continuous improvement.

-         Proficiency in quality methodologies, statistical analysis, and root cause analysis techniques.

-         Excellent written and verbal communication skills.

-         Detail-oriented with strong organizational and problem-solving abilities.

-         Familiarity with quality management software and tools.

-         Strong leadership and cross-department collaboration skills.

PERSONAL QUALITIES

-         Proactive, driven, and resilient.

-         Able to work independently and as part of across-cultural team.

-         Meticulous, accurate, and attentive to detail.