Quality Technician

Job Responsibilities

A Quality Technician plays a critical role in ensuring product reliability, optimizing performance, and preventing future failures. This position requires a combination of technical knowledge, analytical skills, and hands-on practical experience to effectively identify, document and locate failures in an engineering system.

• Perform electrical and physical failure analysis (FA) on semiconductor substrates using a range of analytical tools to identify defect mechanisms and support root-cause investigations.
• Conduct sample preparation and execute FA workflows, translating findings into actionable insights for quality or engineering teams.
• Hands on experience to operate, maintain, and calibrate FA laboratory equipment, while supporting the development and optimization of analytical techniques and test recipes.
• Utilize advanced analytical techniques, such as FE-SEM, Ultrasonic imaging system FineSAT, Lock-in IR Thermography (ELITE) system and X-ray, to analyse substrate failures and drive improvements.
• Collaborate with cross-functional teams (Design, Engineering, Manufacturing and Inspection) and document results through failure analysis.

Job Requirements

Customer support:

• In the event of receiving a complaint or returns due to a quality defect at a customer, investigate the causes and contribute to an 8D reports to be submitted to the customer.
• Aggregate process control data according to a customer request and prepare its report.
• Additionally, compile a report on what is requested by a customer.

Process improvement:

• Analyze defective products generated in the process and implement appropriate measures according to the causes of the defect to reduce the amount of loss to be caused by the defect.
• Monitor process capability (Cpk, Ppk), investigate the causes for low process capability and implement measures to prevent deviation from the control standard.

Professional qualifications:

• Holding a diploma or ITE in engineering, manufacturing technology or associated fields.
• It is favorable (promising) if having experiences of similar roles in a failure analysis environment at a semiconductor related manufacturer.
• Having experiences of working as a failure analysis quality specialist or equivalent at a manufacturing plant is favorable.

Expertise and skills:

• Proficient in MS Office (Word, Excel, PowerPoint) for document creation.
• A basic knowledge of quality management systems (IATF, ISO, etc.)
• A basic knowledge of environmental, health and safety (EHS) management systems.
• A basic knowledge with chemical regulations (laws, SDS, GHS).
• A basic understanding of business continuity plans (BCP).
• A basic understanding of statistical analysis methods using Minitab software.

Competency:

• Able to listen effectively and to act appropriately in response to instructions given.
• Able to report necessary information, such as problems and production progress, to managers.
• Capable of making recommendations for improvement plan to reporting manager.
• Able to grasp customer’s need precisely and deploy and coordinate with relevant departments to fulfill them.

Attributes:

• Higher interpersonal ability and communication skills are essential for working with multiple divisions and departments.
• A cooperative personality and good attitude are preferred.

Others:

• Normally, work the day shift on weekdays, but may be required to work on holidays as directed by your supervisor.
• May be required to work in a clean room environment.